Customer Support

Role Description

This is a full-time, on-site role located in Addis Ababa (Bole). As a Customer Support Representative, you will serve as the first point of contact for U.S. clients, handling inquiries, resolving issues, and delivering exceptional support via phone, email, and chat. Your goal will be to ensure a positive customer experience while maintaining high levels of satisfaction and loyalty. We Offer: U.S.-aligned training + career growth path Supportive team environment with clear performance feedback Opportunity to work with high-growth entrepreneurs and brands Ready to deliver world-class support from Addis? Apply today